Terms
and Conditions
These
terms and conditions shall apply to all sales orders accepted by 4x4 Spares New
& Used Parts Limited t/a North South 4x4.
4x4
Spares New & Used Parts Limited t/a North South 4x4
Drumgoose
Castleblayney
Co. Monaghan
A75 V002
Ireland
It
is the customer’s responsibility to read these Terms & Conditions on each
occasion a purchase is required.
General Terms and Conditions
1.
By placing an order with us, you warrant that:
1.1.
you are a Customer; either consumer or business
1.2.
you are at least 18 years old and legally capable of entering into
binding contracts;
1.3.
the information you provide to us during the process of placing an
order for Goods and/or
1.4.
Services is accurate, complete, and not misleading; and you are
fully aware of our Terms.
2.
You agree that it is your responsibility to ensure that you have
ordered the correct Goods from us and that the Goods suitable and fit for the
purpose(s) they are intended to be used for by you. Unless we expressly state
otherwise, in writing, we do not provide advice on such suitability.
3.
You further agree and must ensure that the information you provide
to us during the process of placing an order for Goods and/or Services is
accurate, complete, and not misleading. We shall not be held responsible for
any inaccuracies incomplete or misleading information you provide to us.
4.
Our employees, representatives or agents are not authorised to
make any representations concerning the Goods or their installation unless
confirmed by us in writing. You acknowledge that you do not rely on any
representations that have not been confirmed in writing. Nothing in these Terms
affects the liability of either party for fraudulent misrepresentation.
5.
Any advice or recommendation given by our employees,
representatives or agents to you or your employees as to the storage,
application, use, servicing, or maintenance of the Goods which is not confirmed
in writing by us is followed or acted upon entirely at your own risk, and we
shall not be liable for any such advice or recommendation which is not so
confirmed in writing.
6.
The website shall always endeavour to provide the correct
information, however, on occasions the images may not always depict the actual
product and 4x4 Spares New & Used Parts Limited t/a North South 4x4 reserve
all rights to change a product for another that is fit for purpose.
7.
We retain all copyright and title to all documentation relating to
Goods delivered to you by us. This documentation may only be used for the
purposes intended in any contract between us and you and not for any other
purpose without our permission. It must be returned on demand.
8.
The customer must provide adequate paperwork details received with
the initial order, such as invoice number or Customer number in order for us to
proceed with any claims. It is the responsibility of the customer to source and
provide these details prior to any claims.
Delivery and Returns
Please see the Delivery and Returns page for
further information.
Pricing & Payment Methods
1.
We accept bank transfer, cash (when shopping on site in our
store), and all major debit and credit cards for payment but unfortunately, we
do not support American Express). We have also partnered with Klarna who provide
various buy now pay later options, however, please note that Klarna is
available for use on online sales only. For orders over €2000 our preferred method of
payment is bank transfer.
2.
The price(s) of the Goods will be as quoted in our Product
Information or any other marketing literature from time to time except in cases
of error. We reserve the right to alter prices at any time without notification
to consider any increase in our costs (including but not limited to the cost of
materials, labour, transport or other overheads, any tax, duty or variation in
exchange rates).
3.
For Goods purchased via our Website, the price you pay is the
price displayed on this Website at the time we receive your order.
4.
For Goods reserved online via our click and collect facility or
via any other reservation service the price you pay is the price on the day of
collection. No allowance will be credited for Goods collected from our premises
by you rather than delivered by us.
5.
Please note that the prices payable for Goods and Services
in-store may vary from those stated on our Website.
6.
While we try and ensure that all our prices on our Website are
accurate, some prices may be incorrectly listed. If we discover an error in the
price of the Goods you have ordered, we will inform you as soon as possible and
offer you the Goods at the correct price.
6.1.
We are under no obligation to provide Goods or Services to you at
an incorrect, lower price, even after we have acknowledged your order or
despatched the Goods or started performance of the Services.
6.2.
If we cannot contact you, we will treat the order as cancelled. If
payment has been made and you wish to cancel your order, you will receive a
full refund of the price paid;
7.
Where there is no error in our pricing or otherwise, the prices
that you pay for the Goods will be those at the date of despatch of the Goods.
8.
We list prices as both inclusive and exclusive of VAT. All prices
are exclusive of any other sales tax or duty that may be applicable which will
be payable in addition to the price unless otherwise stated.
9.
Unless otherwise specified, the delivery costs (if any) will be
quoted at the time you place your order for Goods. The entire cost of any other
mode of transport or any special deliveries other than the standard delivery
service we offer, will be borne by you, as will delivery to locations outside
of Ireland and Mainland UK.
Cancellation of Orders:
·
You can cancel your order prior to shipping with no cost penalty
being incurred and full credit of your account if monies have already been
taken.
·
The cancellation period will expire after 14 days from the day on
which you acquire, or a third party other than the carrier and indicated by you
acquires, physical possession of the last Good(s).
·
We shall have no liability for incorrect Goods purchased by you
online for foreign registered cars once the cancellation period ends 14 days
after delivery.
·
To meet the cancellation deadline, it is sufficient for you to
send your communication concerning your exercise of the right to cancel before
the cancellation period has expired.
·
You can cancel an order by
o
following the links on the 4x4 Spares New & Used Parts Limited
t/a North South 4x4 website www.ns4x4.ie,
o
by phoning us on +353 4297 43633
o
by emailing customer services on info@ns4x4.ie
·
To cancel your order provide a clear statement by filling out this
Model Cancellation Form and emailing it to info@ns4x4.ie
·
We reserve the right to cancel an order at our own discretion.
Warranty and Liability
Subject to the conditions set out below 4x4
Spares New & Used Parts Limited t/a North South 4x4 warrants that the goods
will correspond with their specification at the time of delivery or collection
and will be free from defects in material and workmanship as detailed on the
product description.
4x4 Spares New & Used Parts Limited t/a
North South 4x4 warrants shall NOT be liable for any labour or
associated claims should a product fail, warranty will however apply to any part,
or parts purchased by the buyer within the warranty period to include carriage
to replace the original purchased goods.
Warranty subject to the following condition
applies:
·
Warranty of any goods will only be applied to Ireland. Overseas customers
who purchase goods do so by agreeing to our Terms and Conditions without
exception.
·
Products are supplied with manufacturer’s standard warranties.
Miss-use or the incorrect fitting of parts by customers will render such
warranty/guarantee null and void.
·
Goods must be checked for suitability and tolerance prior to
fitting or preparation, no responsibility whatsoever is accepted for the
fitment of incorrect parts. The responsibility is clearly with the buyer/fitter
to ensure the parts supplied are correct for the particular job / vehicle.
·
4x4 Spares New & Used Parts Limited t/a North South 4x4 shall
be under no liability in respect of any defect arising from, incorrect fitting
of the Goods by you and/or a third party, fair wear and tear, wilful damage,
negligence, abnormal working conditions, failure to follow our and/or the
Goods’ manufacturers’ instructions (whether spoken or in writing), misuse or
alteration or repair of the Goods without our approval or for Goods fitted to
any vehicle that is modified contrary to the vehicle manufacturer’s
specifications and/or (default) factory settings.
·
4x4 Spares New & Used Parts Limited t/a North South 4x4 is not
responsible for any damage or consequential losses or cost resulting from the
fitment of parts supplied. Damage to any product during fitment lies purely
with the buyer/fitter and is not covered under warranty terms. The above
warranty does not extend to, any labour costs incurred, parts, materials or
equipment not manufactured or supplied by the seller.
·
Parts modified or adapted by the buyer shall no longer be
warranted by the manufacturer nor shall 4x4 Spares New & Used Parts Limited
t/a North South 4x4 be liable for any failures resulting to modification.
Warranty does not cover the following:
·
Please note that NO Chrome/Stainless product is covered under
warranty if purchased from 4x4 Spares New & Used Parts Limited t/a North
South 4x4 within any period of time. A customer that makes a purchase for any
chrome / stainless product does so with this knowledge and agrees to these
terms.
o
This includes issues such as Corrosion in anyway, Damage to Alloy,
Chrome plating Stainless or Lacquerer surfaces due to:
o
Normal On-road and Off-road wear and tear including stone chips
etc.
o
Salted Roads in winter causing salt corrosion.
o
Use of abrasive chemical cleaners
·
Wheels, chrome, and Stainless products should be cleaned using
mild soap and water solution, chrome caps, bumpers etc. are not covered under
warranty against rust due to nature of our climate and the excessive salt
applied on road surfaces.
·
To help prevent corrosion on chrome products smear the inside with
a waterproof product or grease and apply polish throughout the winter, this
will help prevent rust from forming.
Defective Goods
·
Where goods purchased by the buyer are alleged to be defective,
the purchaser agrees to return such goods to the seller for inspection and
report (without the seller replacing the said goods prior to such inspection).
·
The buyer also accepts that it is reasonable to inform the seller
of any interruption, defect or other failure prior to contacting independent
third parties or incurring expense and, in addition, to allow the seller to
remedy the defect, failure or interruption.
·
4x4 Spares New & Used Parts Limited t/a North South 4x4 is not
responsible for any damage or consequential losses or labour costs resulting
from the fitment of parts supplied if found defective or otherwise.
·
Any claim by the buyer which is based on any defect in quality or
condition of the goods or their failure to correspond with the specifications should
be notified to 4x4 Spares New & Used Parts Limited t/a North South 4x4 within
3 days from the date of sale. If the buyer does not notify the seller
accordingly, the buyer shall not be entitled to reject the goods and the seller
shall have no liability for such defect or failure, and the buyer shall be
bound to pay the price as if the goods had been received in accordance with the
contract.
·
Where any valid claim in respect of any of the Goods which is
based on any defect in the quality or condition of the Goods or their failure
to meet specification is notified to the Seller in accordance with these
Conditions, the Seller shall be entitled to replace the Goods (or the part in
question) free of charge or, at the Seller’s sole discretion, refund to the
Buyer the price of the Goods (or a proportionate part of the price), but the
Seller shall have no liability to the Buyer.
Defective Goods – Ireland
· If any goods are required to be replaced, for whatever reason, 4x4 Spares New & Used Parts Limited t/a North South 4x4 will only deliver to the original address the goods were shipped to within Ireland.
